3/16/2020-Charles Jones LLC Coronavirus Preparedness Update (updated 4/17/2020)


Charles Jones LLC Coronavirus Preparedness Update

We wanted to take a moment to share that Charles Jones remains committed to providing a consistent level of service and supporting the health and safety of our customers and employees alike.

With that in mind, we have been closely monitoring the evolving coronavirus situation and have taken appropriate steps to prepare for and limit potential impacts to our employees, customers and operations. We have activated long-standing business continuity plans, which include following the appropriate guidance from the Centers for Disease Control (CDC) and World Health Organization (WHO).

We are encouraging our employees to follow social distancing practices, including asking many of our employees to work remotely by leveraging at-home workstations and secure network connections. This means you may hear more from us via phone and email than in person for a while. We hope you understand that these steps are intended to help protect the health of you, our employees and the communities in which we operate.

We will continue to closely monitor the situation and will provide updates to you as necessary. On behalf of Charles Jones, thank you for your business and for your support.

Sincerely,
Patrick Roe
General Manager



**UPDATES on COVID-19 Preparedness and County Closures**

  • Click here for general information and updates on currency of products as we move forward.

  • Click here government agency closures that may have some impact on our ability to complete searches.
  • For County Search Service in New Jersey, you may find the DTS Title Plant to be a valuable interim solution. It currently includes data for 15 of the 21 counties in NJ. Click here for the list of counties available in the plant, which is also used by internal staff to process orders. We can help you become a subscriber fairly quickly through remote training.

4/6/2020-Creative Solutions for Challenging Times
We know your customers depend on you. At Charles Jones, we want you to know you can continue to lean on us to help meet the needs of your customers. (more...)

3/23/2020 8:47 AM EDT - Here to Serve You
Dear Valued Customer,
We hope you, your family and colleagues are - and will remain - healthy. In light of recent Executive Orders in NJ, NY, and PA, we wanted to reach out to let you know that Charles Jones remains open to serve you. (more...)

Charles Jones LLC is not a consumer reporting agency as such term is defined in the federal Fair Credit Reporting Act, 15 USC 1681 et seq. ("FCRA"). Charles Jones reports do not constitute consumer reports as such term is defined in the FCRA, and accordingly these reports may not be used to determine eligibility for credit, employment, tenant screening or for any other purpose provided for in the FCRA.