Charles Jones Blog


As 2015 draws to a close, many people will take some time to reflect on the year gone by.

Looking back to January when we were pondering the state of our industry, we – like you - didn’t know what the next several months would bring. Would the real estate market hold its own?  Would housing hit more snags? What would the new CFPB regulations bring? How would the industry handle the changes?

Putting all of these issues aside, our focus here at Signature consistently pointed at you, our customer, and how best to serve you.  That is and has always been our number one goal. Our organization is made up of many unified facets with a common goal:  to provide the products and services that you need, at the highest possible service levels with knowledgeable and timely support

This year, we undertook surveys to find out more about the market, you and your opinions. We kept abreast of dynamic industry changes, and were named an Elite Provider by the American Land Title Association. We continued to provide training to our staff to keep their customer service, professional education and other skills sharp. Our sales team frequently visited clients while accompanied by other Signature staff members – sometimes with a specific business purpose, sometimes just to check in and say hello, or to put a name to a face.

And while we value you and all of our customers as our number one priority, we also value our employees who are an essential part of the picture. We sponsor various events throughout the year to bring our diverse team together, but our Holiday Party was a truly special occasion in 2015. It’s wonderful to spend time with colleagues in a relaxed environment.  We work hard, but we also like to smile and enjoy our time at the office. We hope that shines through to you. We have grown over the years, but we still certainly enjoy a sense of family here at Signature.

And our family hopes that you and your family have an opportunity to share some wonderful times and enjoy a safe holiday season. All of us at Signature truly appreciate your business and look forward to doing our best to serve you in 2016. Please let us know if there is anything we can do for you – Happy New Year!

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The information provided is for informative purposes only and is not intended to be legal advice or a legal opinion.  For legal advice, please consult an attorney.

Patrick T. Roe

General Manager

Pat-Small

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